Terms of service

Terms of Service

Welcome to Kalifonia. By accessing or using our website and purchasing our products, you agree to the following Terms of Service.

1. Orders

  • All orders are subject to product availability and confirmation.

  • Please ensure that your shipping address, phone number, and other order details are correct before placing an order.

  • Once an order has been processed or shipped, changes or cancellations may not be possible.

2. Product Information

We make every effort to display product images, descriptions, colors, and specifications accurately. However, slight variations in color, texture, or appearance may occur due to photography, lighting, and individual screen settings.

3. Pricing & Payments

  • All product prices displayed on our website are subject to change without prior notice.

  • We reserve the right to correct pricing or product information errors.

  • Orders must be paid through the payment methods available on our website.

4. Shipping & Delivery

  • Delivery timelines are estimates and may vary depending on the location, courier service, weather, holidays, or other circumstances beyond our control.

  • Customers are responsible for providing accurate delivery information.

  • Kalifonia is not responsible for delays caused by courier partners or circumstances beyond our reasonable control.

5. Returns & Refunds

Our returns and refunds are governed by our 24-hour Return & Refund Policy.

Customers must report any return, damage, defect, or incorrect-product issue within 24 hours of delivery.

For damaged or incorrect products, customers are required to provide proper proof. We strongly recommend recording a continuous unboxing video showing the sealed package, shipping label, and complete unboxing process.

6. Website Usage

You agree not to:

  • Use our website for any unlawful or fraudulent purpose.

  • Attempt to interfere with or damage the website.

  • Copy, reproduce, or misuse our website content, images, logos, or product information without permission.

  • Provide false or misleading information while placing an order or submitting a claim.

7. Intellectual Property

All website content, including logos, product images, text, graphics, designs, and branding, belongs to Kalifonia or its respective owners and may not be reproduced or used without prior permission.

8. Fraudulent Claims

Kalifonia reserves the right to reject or investigate suspicious, fraudulent, or unsupported return, refund, replacement, or damage claims.

9. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. The updated terms will be published on this page.

10. Contact Us

For questions regarding orders, returns, refunds, or these Terms of Service, please contact our customer support through the contact details provided on our website.

By using our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.