Return & Refund Policy

We offer a 24-hour return policy from the time the order is delivered.

Customers must request a return within 24 hours of receiving the product. Return requests made after 24 hours will not be accepted.

Return Conditions

• The product must be unused and in its original condition.

• Original packaging, tags, and accessories must be intact.

• The product must not show any signs of use, stains, damage, or alteration.

• Return requests must be submitted within 24 hours of delivery.

Damaged or Incorrect Product

If you receive a damaged, defective, or incorrect product, you must contact us within 24 hours of delivery.

For damaged or incorrect product claims, customers are required to provide proper proof.

We strongly recommend recording a continuous unboxing video using your phone while opening the package. The video should clearly show:

• The sealed package before opening.

• The shipping label/order details.

• The complete unboxing process.

• The product and any visible damage or issue.

Claims without sufficient proof may not be accepted.

Refund

Once the returned product is received and inspected, the refund will be processed if the return meets our policy requirements. Refunds will generally be issued to the original payment method.

Important

Please record an unboxing video before opening your package. This helps us verify any damage, missing items, or incorrect products and process your claim faster.

For any return or damage-related issue, contact our customer support within 24 hours of delivery.