Privacy Policy

Privacy Policy

Last Updated: August 18, 2026

At Kalifonia, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, place an order, or communicate with us.

1. Information We Collect

When you use our website or place an order, we may collect:

  • Name

  • Phone number

  • Email address

  • Billing and shipping address

  • Order and transaction details

  • Product and purchase information

  • Information you provide when contacting customer support

  • Device, browser, IP address, and website usage information

  • Information collected through cookies and similar technologies

We only collect information that is reasonably necessary to provide and improve our services.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders

  • Process payments securely

  • Arrange shipping and delivery

  • Provide customer support

  • Process returns, refunds, and exchanges

  • Send order and delivery updates

  • Improve our website, products, and customer experience

  • Prevent fraud and unauthorized transactions

  • Communicate with you about our products and services

  • Comply with applicable laws and legal requirements

3. Payment Information

Payments made through our website may be processed by third-party payment service providers such as Cashfree, Razorpay, or other payment partners available at checkout.

Kalifonia does not intentionally store your complete debit card, credit card, UPI, or banking credentials on its own servers. Payment information is handled by the relevant payment service provider according to its security and privacy practices.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Keep the website functioning properly

  • Remember your preferences

  • Understand website usage

  • Improve our services

  • Measure advertising and marketing performance

You may manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

5. Sharing of Information

We may share necessary information with trusted third parties that help us operate our business, including:

  • Payment processors

  • Shipping and courier partners

  • Website and technology service providers

  • Analytics and marketing service providers

  • Customer support providers

  • Government authorities or legal bodies where required by law

We do not sell your personal information for money.

6. Shopify

Our online store is hosted on Shopify. Shopify provides the technology that allows us to operate our online store and process customer interactions.

Information submitted through our website may be processed by Shopify and its service providers in accordance with their applicable privacy policies.

7. Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, loss, or disclosure.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Fulfill orders and provide services

  • Maintain business and transaction records

  • Handle returns, refunds, and customer support

  • Comply with legal and regulatory obligations

  • Resolve disputes

  • Prevent fraud and misuse

9. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.

You may also contact us regarding questions or requests related to your personal information.

10. Marketing Communications

If you receive promotional emails or other marketing communications from us, you may opt out using the unsubscribe option provided in the communication.

We may continue to send essential transactional communications, such as order confirmations, shipping updates, and customer-service messages.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

We recommend reviewing their respective privacy policies before providing personal information.

12. Children's Privacy

Our website is intended for general consumers and is not specifically directed toward children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable legal requirements.

Any updated version will be published on this page with a revised Last Updated date.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Kalifonia
Phone / WhatsApp: +91 91666 89647
Email: supportkalifonia@gmail.com

We will make reasonable efforts to respond to privacy-related requests and concerns in a timely manner.